FAQ

THE MOST COMMON QUESTIONS

How Do I Clean Pearl Products?

Use a soft microfiber cloth to gently wipe pearls after wearing to remove oils and dirt. Avoid harsh chemicals, household cleaners, and sprays as they can damage the delicate nacre.
Why Are There Scratches on My Product?

Pearls and shells are natural gemstones that may have minor surface imperfections, adding to their uniqueness and charm.
Why Is the Color Not Consistent?

Natural pearls and shells may exhibit slight variations in color, overtones, and iridescence, reflecting their authenticity.
Why Does the Color Look Different Online?

Lighting and screen settings may affect the appearance of colors. Pearls naturally change tone under different lighting conditions.
What Is Zircon?

Zircon is a naturally occurring gemstone known for its brilliance and durability, often used as an alternative to diamonds.